Professional Carpet Cleaning in Dayton, OH

 
 
 
 
  EXCELLENT  
  
 Based on 1602 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kenneth Seelig 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They came out to my house and was able to answer all my questions and provided a excellent service. They arrived on time, were quick and professional. I have used this company for years and couldn't recommend them more for residential or commercial. You can tell they take care of their employees and they really care about customer experience!

Owner's reply
Reviews like this mean so much to us, especially coming from someone who's trusted SteamBrite for years! We work hard to build a team that feels valued and takes genuine pride in caring for our customers, so the fact that you've noticed both is a tremendous compliment. Thank you for your continued loyalty, your recommendation, and for recognizing the people behind the work. We truly appreciate you!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Katherine Perry 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Steambrite was amazing! Dan, the manager, was professional and personable. He took the time to call, thoroughly explain the process, and find an option that worked within my budget. Grant and Ray were fantastic, too. They walked me through every room, pointed out the different areas, and explained where the stains and marks had come from. The house is completely transformed. I’d absolutely recommend Steambrite! We have already booked a follow-up for an Air Duct Cleaning!

Owner's reply
This is such a rewarding review to read! We have a great group of people, and hearing how Daniel, Grant, and Ray each contributed to your experience makes us incredibly proud. Taking the time to listen, explain the options, and find something that makes sense for your home and budget is just as important as the cleaning itself. And knowing you've already invited us back says more than any five-star rating could! Thank you for giving our team the opportunity to earn your trust.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Wendela Pelfrey 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team Steam Brite sent out were awesome. Grant and Farell both took time to explain the processes that would best match the needs I had with my carpet which had been affected by both urine and stool accidents. They received approval before started by the job. They left my 16+ year old carpet looking clean and with no pet odor remaining. I will be using Steam Brite from now on. Scheduling was so easy and I had a real person take my call as well as text updates updates from Grant to confirm arrival time.

Owner's reply
What a wonderful review! Thank you, Wendela! Giving 16+ year-old carpet a fresh start, especially after pet accidents, is a pretty great outcome! 😊 We're especially happy to hear that Grant and Farell took the time to explain everything, answer your questions, and make sure you were comfortable with the plan before getting started. That's the kind of care we want every customer to experience, from the first phone call to the finished job. We'll be sure to share your kind words with both of them. We're so glad to have earned your trust and look forward to taking care of you again!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 BIB TheLPC 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
New home carpet cleaning is what I asked for, and the carpets are new so no big deal. The guys arrived on time and were very nice. What I didn’t appreciate was the immediate upsell to tile and grout cleaning. I was working (new home so empty) and one guy was scoping and measuring my tile (which I did NOT ask for) while the other was cleaning.

The young man kept trying to sell me on tile and grout which was intruding on my work, and I’d already said no thank you. Now I’ve gotten a text still asking me to review the quote.

They did the carpet job and it looks good, but I won’t use this company again.

Owner's reply
Thank you for taking the time to share your experience. We're glad to hear our team arrived on time, treated you well, and that you were happy with the carpet cleaning. That said, we're disappointed to hear that the rest of your experience left you feeling this way. While our technicians may point out additional services that could be helpful, those recommendations should never feel pushy or interfere with a customer's time, especially after they've expressed they're not interested.

We appreciate you being candid about what happened. This is valuable feedback, and we'll be addressing it with our team, including how we communicate recommendations and follow up on estimates. Our goal is to build lasting relationships with our customers, not make anyone feel pressured into additional services.

We're sorry we missed the mark on that part of your experience, and we appreciate the opportunity you gave us to care for your new home.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Diana Lucas 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
It went very the employees were great and very knowledgeable

Owner's reply
This makes us proud of our team. We want our technicians to be people you can trust to answer questions and know what they’re doing in your home. Thank you for the great feedback!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Haley Morrison 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The guys that make out to clean our sectional and living room carpet were so professional and efficient! I would definitely recommend them!

Owner's reply
A recommendation is one of the best compliments we can receive! We’re happy our guys made such a great impression and took good care of your home. Thank you for choosing us, Haley!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kathleen Linville 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service, fast and easy to book, results were amazing on my area rugs, runners and sofa. I have dogs and they were able to really get that saga clean!

Owner's reply
We love our four-legged family members, but they definitely leave their mark! 😂 So happy our team was able to get everything cleaned up and looking great again. Thanks for trusting us with your home!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ginger dyer 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My carpet looks fabulous!

Owner's reply
Fresh carpet just makes the whole room feel better, doesn’t it? 😊 So glad you’re happy with how it turned out. Thanks for the 5 stars!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lori Flohre 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional!  In and out in less than an hour!  Highly recommend!

Owner's reply
Quick and easy without sacrificing quality that’s always the goal! 😊 Thanks for having us out and for recommending our team, Lori!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kathy Kincaid 
 
12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Exceptional it was.

Owner's reply
Exceptional is exactly what we’re going for! 😊 Thanks for the 5 stars, we really appreciate it!
  
 
 
 
 
 
 
 
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